[PDF] Joint cognitive systems: foundations of cognitive systems engineering Erik Hollnagel, David D. Woods

Written by pioneers in the development of cognitive systems engineering (CSE), this work offers an approach to studying human work with complex technology, emphasizing a proactive perspective on work that overcomes the limitations of the structural human processing view. A conceptual framework is provided for analysis, along with concrete methods for joint system modeling that can be applied across the spectrum of single human/machine systems, social/technical systems, and whole organizations. Readership for the book includes students, designers, and engineers in many disciplines. Author information is not given. Annotation c2004 Book News, Inc., Portland, OR